T5. Database not connecting
What this page helps you do
Work through the most common database connection problems.
Why it matters
Database failures can make the app look partly alive while the real product is unusable.
You should already have
- a database-backed app
Skip this page if
- the app does not use a database
What to do
- check the connection URL
- check network access rules
- check SSL requirements and credentials
Recommended default
Re-check the exact production database URL before deeper debugging.
Common mistakes
- using local credentials in production
- forgetting provider-specific SSL requirements
- not knowing which database instance the app is hitting
Next step
Go to F5. Database basics.
Related pages
Advanced notes
TODO for contributors: add a short checklist for common hosted Postgres and MySQL connection issues.